I am so tired of these businesses that have ignorant employees. Stupid people that don’t know shit about the business that they are in. I don’t give a shit if you only make $7.00 an hour. If you work there, you need to be able to answer most of my questions(within reason) with a definitive answer. If not, then you are useless to me and everyone else who shops there. So go fuck yourself.

I went to Best Buy yesterday and walked to the area where they have the cell phones. A chipper sales associate from that area rushed up to me with a smile on her face and asked me if I needed any help. I said yes.

I told her that my two-day-old BlackBerry that I bought from Best Buy online was rebooting all the time and acting strange. She told me that BlackBerrys should not reboot suddenly like that and that my smartphone might be defective.

So then I asked her if I may exchange my phone for the same one there in the store even though I purchased it online(If I have to exchange it by mail, I will be without a phone and I do not want that). She said absolutely. I said I needed to think a moment about it and she said sure, whenever I’m ready let her know.

So after a moment, I went back up to the same sales associate. When she saw me approach she no longer had a smile on her face. Now her face had a look of slight dread. I said that I decided to exchange the phone. And she tells me now that I need to call Best Buy Corporate and ask them if I can make an exchange in their physical store.

So anyways, I am thinking fuck you, you call them.  You are the employee and I am the customer, you need to do the leg work, especially when you already told me I could exchange my phone there in the store.

So she roles her eyes(cunt) and says hold on. I am waiting twenty minutes and the little bitch hasn’t come back to tell me yes or no(obviously hoping that I will just go away).

I am feeling really awkward because now I have to chase her down. I find her and she tells me finally straight out that they cannot do the exchange.

So now I have a broken phone, AND the inconvenience of shitty service. What the fuck is wrong with this bitch that she tells me they can exchange it, but she doesn’t even know for sure? Stupid cunt.

I used to love Best Buy. Now I just don’t know.

What do you think?